Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 08:37:37 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           12:24 PM, 31st Dec                   Ezzaldeen                     مرحبا معك عزالدين كيف يمكننا مساعدتك            12:25 PM, 31st Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:26 PM, 31st Dec                     User                    need to check status of my order           12:26 PM, 31st Dec                     User                    it seems it is out for delivery           12:26 PM, 31st Dec                     User                    can be sure it can be deliver before 2:30 as v r open today till 2:30           12:26 PM, 31st Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            12:29 PM, 31st Dec                     User                    Order #9765699521           12:30 PM, 31st Dec                     User                    yesterday also they trying to deliver after office hour arnd 06:30 pm           12:31 PM, 31st Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           12:33 PM, 31st Dec                     User                    sure           12:33 PM, 31st Dec                   Ezzaldeen                   your order will be delivered within 1-2 days           12:34 PM, 31st Dec                     User                    not today           12:35 PM, 31st Dec                     User                    but it shows out for delivery           12:35 PM, 31st Dec                   Ezzaldeen                   it is expected to be delivered today           12:37 PM, 31st Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           12:37 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/379095