Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 08:20:33 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.. i linked my shukran card to centrepoint app.. how much time it will take to get my reward points           12:11 PM, 31st Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:12 PM, 31st Dec                   Ezzaldeen                   We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.
 
To link your Shukran card, please follow the below steps:

 
1- Log in your account.

2- Go to My account > Shukran > Link your account here.

3- Follow the provided steps on the webpage

 
After you have linked your UAE Shukran account and you have 200 points or more, you will be eligible to spend your points.           12:12 PM, 31st Dec                   Ezzaldeen                   could you please tell me when you placed your order           12:13 PM, 31st Dec                     User                    Are My shukran points expire on 31st dec ?           12:14 PM, 31st Dec                     User                    i placed my order on sunday           12:14 PM, 31st Dec                   Ezzaldeen                   hove you gotten your order           12:15 PM, 31st Dec                     User                    Not now.. it shows only processing           12:15 PM, 31st Dec                   Ezzaldeen                   please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked]           12:16 PM, 31st Dec                     User                    I emailed them but no satisfactory response           12:17 PM, 31st Dec                   Ezzaldeen                   after you got your order the point will be credited on your account           12:18 PM, 31st Dec                   Ezzaldeen                   for the point expire contact shukran team on the above mention link and no           12:20 PM, 31st Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           12:20 PM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/379059