Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 05:55:40 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           09:43 AM, 31st Dec                   Bot                   Hi again!           09:43 AM, 31st Dec                     User                    How are you ?           09:43 AM, 31st Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:43 AM, 31st Dec                     User                    last week, i ordered a couple of days ago and they withdrew the money. But, I received an email that my order had cancelled. Can you check for me what does happen? Why my order had cancelled?           09:44 AM, 31st Dec                     User                    Last week, I ordered a couple of days ago and they withdrew the money. But, I received an email that my order had cancelled. Can you check for me what does happen? Why my order had cancelled?           09:44 AM, 31st Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            09:45 AM, 31st Dec                     User                    Last week, I ordered a package from your website and they withdrew the money. But, I received an email that my order had cancelled. Can you check for me what does happen? Why my order had cancelled? Order number Order #9765461884           09:47 AM, 31st Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           09:49 AM, 31st Dec                   Ezzaldeen                   it is not cancelled           09:55 AM, 31st Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:55 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/378839