Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 31 Dec 2019 05:04:20 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    HHii           08:46 AM, 31st Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             08:47 AM, 31st Dec                     User                    II have given return for an order....its been 15days...no one have come to take the return.           08:48 AM, 31st Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            08:48 AM, 31st Dec                     User                    9764414650

16 Dec 2019 - 01:31 AM           08:50 AM, 31st Dec                     User                    PPlease check the status.           08:50 AM, 31st Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           08:51 AM, 31st Dec                     User                    OOk.           08:51 AM, 31st Dec                   Ezzaldeen                   sorry for keep you waiting           08:54 AM, 31st Dec                     User                    Its ok.           08:56 AM, 31st Dec                   Ezzaldeen                   the status  is completed and delivered           08:56 AM, 31st Dec                     User                    NNo...i kept for return...pls wait.           08:56 AM, 31st Dec                   Ezzaldeen                   three items are returned           08:57 AM, 31st Dec                     User                    YYes           08:58 AM, 31st Dec                     User                    II gave return....no one came to pick it.           08:58 AM, 31st Dec                   Ezzaldeen                   has aramex collect them           08:58 AM, 31st Dec                     User                    NNo           08:58 AM, 31st Dec                     User                    II am waiting           08:58 AM, 31st Dec                     User                    PPlease do something           08:59 AM, 31st Dec                     User                    IIts been more than 2weeks.           08:59 AM, 31st Dec                   Ezzaldeen                   ok           08:59 AM, 31st Dec                   Ezzaldeen                   i will delete the old return and create a new one           08:59 AM, 31st Dec                     User                    OOk.           09:00 AM, 31st Dec                   Ezzaldeen                   so aramex will come and collect           09:00 AM, 31st Dec                     User                    TThank you so much.           09:00 AM, 31st Dec                   Ezzaldeen                   you are most welcome           09:00 AM, 31st Dec                   Ezzaldeen                   May I request you to please stay on-hold while I am doing the new return .           09:01 AM, 31st Dec                   Ezzaldeen                   45491264103   this the tracking no in aramex           09:03 AM, 31st Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:04 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/378789