Subject: Ticket Assigned - Conversation with Leaning Beer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 08:09:59 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Leaning Beer Leaning Beer                    Hi. I had ordered some items last week Saturday, and had received them the next day which was a Sunday. I want to return an item, but it’s not giving me the option to, as my items still says ‘shipped’           12:02 PM, 28th Dec                     Leaning Beer                    My order number is 9764949611           12:03 PM, 28th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:04 PM, 28th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           12:06 PM, 28th Dec                   Ezzaldeen                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order.           12:08 PM, 28th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           12:09 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/372614