Subject: Ticket Assigned - Conversation with Skating Donut
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Dec 2019 06:05:41 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Skating Donut Skating Donut                    I want my order change to al wahda mall(9765407364)           09:51 AM, 28th Dec                     Skating Donut                             09:51 AM, 28th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:52 AM, 28th Dec                     Skating Donut                    By mistakenly I choose wrong store.           09:53 AM, 28th Dec                     Skating Donut                    Kindly requesting to send it al wahda mall.           09:54 AM, 28th Dec                   Ezzaldeen                   we are so sorry we can not change the store           09:54 AM, 28th Dec                     Skating Donut                    How can I get my order           09:55 AM, 28th Dec                   Ezzaldeen                   from the store you already choose           09:56 AM, 28th Dec                     Skating Donut                    How can I cancel order           09:57 AM, 28th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           09:59 AM, 28th Dec                   Ezzaldeen                   We are sorry to inform you that your order is already ready for pickup.           10:02 AM, 28th Dec                   Ezzaldeen                   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.

The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 4-15 days.             10:02 AM, 28th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:05 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/372388