Subject: Ticket Assigned - Conversation with Dunking Toffee
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Dec 2019 15:19:54 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dunking Toffee Dunking Toffee                             07:03 PM, 24th Dec                     Dunking Toffee                    This is the order number           07:03 PM, 24th Dec                     Dunking Toffee                    i want to return both the jogging pants because i ordered a big size           07:03 PM, 24th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             07:04 PM, 24th Dec                     Dunking Toffee                    I can't return an item           07:04 PM, 24th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           07:04 PM, 24th Dec                     Dunking Toffee                    the tick box doesn't show           07:04 PM, 24th Dec                   Ezzaldeen                   Kappa Full Length Jog Pants with Elasticised Waistband   you have raised a return request for this item           07:06 PM, 24th Dec                     Dunking Toffee                    Yes but i want to return both the jog pants           07:06 PM, 24th Dec                     Dunking Toffee                    On one of the pants there's no box that u can check           07:07 PM, 24th Dec                   Ezzaldeen                   please send me the item name           07:07 PM, 24th Dec                     Dunking Toffee                             07:07 PM, 24th Dec                     Dunking Toffee                    Hold on           07:08 PM, 24th Dec                     Dunking Toffee                    Kappa Printed Tape Detail Jog Pants           07:09 PM, 24th Dec                     Dunking Toffee                    Can you please make a request for that item as well?           07:10 PM, 24th Dec                   Ezzaldeen                   ok           07:12 PM, 24th Dec                   Ezzaldeen                   i will delete the  first return request  and make one for both           07:12 PM, 24th Dec                     Dunking Toffee                    Ok thank you so much           07:13 PM, 24th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           07:16 PM, 24th Dec                     Dunking Toffee                    Is it ok now?           07:17 PM, 24th Dec                   Ezzaldeen                   it has been done           07:19 PM, 24th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           07:19 PM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/365821