Subject: Ticket Assigned - Conversation with Rinsing Fish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Dec 2019 11:45:01 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Fish Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             03:34 PM, 24th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           03:34 PM, 24th Dec                     Rinsing Fish                    the previous  agent disconnected me           03:34 PM, 24th Dec                     Rinsing Fish                    its not even one minute           03:34 PM, 24th Dec                   Ezzaldeen                   i am so sorry for that           03:35 PM, 24th Dec                     Rinsing Fish                    see it takes time for you to reply to me and you're eager to disconnect me           03:36 PM, 24th Dec                     Rinsing Fish                    the agent was giving vague answers           03:36 PM, 24th Dec                     Rinsing Fish                    i want a definite answer           03:36 PM, 24th Dec                     Rinsing Fish                    please advise the status of my order 9764993168           03:37 PM, 24th Dec                     Rinsing Fish                    hello           03:40 PM, 24th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           03:40 PM, 24th Dec                     Rinsing Fish                    ok           03:40 PM, 24th Dec                   Ezzaldeen                   your order is click and collect order and this order is non track able           03:42 PM, 24th Dec                   Ezzaldeen                   it is with our internal team           03:42 PM, 24th Dec                   Ezzaldeen                   it will be in the store within 1-2 days           03:43 PM, 24th Dec                     Rinsing Fish                    but how come the agent in the morning told me that items were shipped from the warehouse           03:43 PM, 24th Dec                     Rinsing Fish                    i orderd on 21           03:43 PM, 24th Dec                     Rinsing Fish                    its already 3 days now           03:43 PM, 24th Dec                   Ezzaldeen                   we are so sorry for that           03:43 PM, 24th Dec                   Ezzaldeen                   if you do not get by tomorrow           03:44 PM, 24th Dec                   Ezzaldeen                   contact us           03:44 PM, 24th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           03:44 PM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/365362