Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Dec 2019 13:41:42 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:30 PM, 21st Dec                     User                    I had just order something online           05:31 PM, 21st Dec                     User                    Order no 9764863149           05:31 PM, 21st Dec                     User                    But after 30 mint I got sms that my payment didnot go through           05:32 PM, 21st Dec                     User                    But the money has been debited from my account           05:32 PM, 21st Dec                     User                    Is my order is still valid or it has been cancelled           05:33 PM, 21st Dec                     User                    Please reply asap           05:33 PM, 21st Dec                     User                    ???           05:33 PM, 21st Dec                     User                    Can some one reply please           05:34 PM, 21st Dec                     User                    Its pathetic no response           05:35 PM, 21st Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             05:36 PM, 21st Dec                     User                    I had just order something online 

Order no 9764863149 

But after 30 mint I got sms that my payment didnot go through 

But the money has been debited from my account 

Is my order is still valid or it has been cancelled           05:36 PM, 21st Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           05:38 PM, 21st Dec                     User                    Ok           05:39 PM, 21st Dec                   Ezzaldeen                   your order has been placed successfully           05:39 PM, 21st Dec                   Ezzaldeen                   kindly ignore the message           05:40 PM, 21st Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           05:40 PM, 21st Dec                     User                    Ok thanks           05:40 PM, 21st Dec                     User                    For your support           05:40 PM, 21st Dec                   Ezzaldeen                   most welcome           05:41 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/358536