Subject: New Reply Received - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Dec 2019 11:34:04 +0000

Hi Ezzaldeen Mahyoub,  The customer has responded to the ticket.  Conversation with User  Ticket comment <div><div dir="auto">Hi</div></div>
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<div dir="auto">My order no is <span style='color:rgb(31,33,35);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:18px;background-color:rgb(255,255,255)'>9764152922 and its been one week since i placed order with pickup as option. I have been contacting customer care since last 4 days and they are only telling that it will come to pickup point in 1 day but nothing happened yet. Can somebody please check and let me know why my order is late? Its mentioned as 2-4 days to pickup but now its 7 day.. what do i do now?? Expecting a response please</span>
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<div dir="auto"><span style='color:rgb(31,33,35);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:18px;background-color:rgb(255,255,255)'>Regards</span></div>
<div dir="auto"><span style='color:rgb(31,33,35);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:18px;background-color:rgb(255,255,255)'>Bindu</span></div>
<div dir="auto"><span style='color:rgb(31,33,35);font-family:Lato,"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:18px;background-color:rgb(255,255,255)'>585601930</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 19 Dec 2019 at 4:12 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sri bindu ,</div>
<div dir="ltr"><span style="background-color:initial">Thank you for contacting us.</span></div>
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<div>This email is a follow-up to your complaint on the chat​.</div>
<div>Your request has been submitted to the concerned authorities and you will be contacted on this email in case of any new information.</div>
<div>Please feel free to contact us for further assistance.</div>
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<div>Your friends,</div>
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<span style="background-color:initial">The Support Team</span>,<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/354764