Subject: Ticket Assigned - Conversation with Bouncing Horse
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 19 Dec 2019 05:08:04 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Horse Bouncing Horse                    Hello           08:53 AM, 19th Dec                   Bot                   أهلا مرة أخرى!           08:53 AM, 19th Dec                     Bouncing Horse                    Anybody there?           08:53 AM, 19th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             08:55 AM, 19th Dec                     Bouncing Horse                    Hello Ezzaldeen.           08:56 AM, 19th Dec                     Bouncing Horse                    I have sent 2-3 emails also, which havent been answered yet.           08:56 AM, 19th Dec                     Bouncing Horse                    I am unable to use the mobile application           08:57 AM, 19th Dec                   Ezzaldeen                    Please delete the application and restart the device and then install the application again and in case of repeating the same problem please contact us again           08:57 AM, 19th Dec                     Bouncing Horse                    I have done that about 7-8 times already           08:57 AM, 19th Dec                     Bouncing Horse                    It didn't help.           08:57 AM, 19th Dec                     Bouncing Horse                    Can you please guide me whats wrong ?           08:59 AM, 19th Dec                     Bouncing Horse                    my mobile software, the max application; everything is up to date.           08:59 AM, 19th Dec                   Ezzaldeen                   If the issue persist, we request you to provide us some screenshots of the issue you are facing with the cart so we can further assist you. 
​           09:00 AM, 19th Dec                     Bouncing Horse                             09:00 AM, 19th Dec                   Ezzaldeen                   it is not working in pakistan           09:01 AM, 19th Dec                     Bouncing Horse                    The issue is not only in the cart, but every where. I am unable to see the articles. Either on sale or latest.           09:02 AM, 19th Dec                     Bouncing Horse                    But why ? I have been using this application for the past 7-8 years here in pakistan.           09:02 AM, 19th Dec                   Ezzaldeen                   that is  why           09:02 AM, 19th Dec                     Bouncing Horse                    Never encountered any such problem before. You can check my order history too           09:02 AM, 19th Dec                   Ezzaldeen                   contact the packestan  customer service           09:03 AM, 19th Dec                     Bouncing Horse                    even the website is not working           09:03 AM, 19th Dec                     Bouncing Horse                    What are you talking about. We don't have any customer support here           09:03 AM, 19th Dec                     Bouncing Horse                    it's only Via email or this chat           09:04 AM, 19th Dec                   Ezzaldeen                   we are only for UAE AND KSA           09:04 AM, 19th Dec                     Bouncing Horse                    since when  ?           09:04 AM, 19th Dec                     Bouncing Horse                    I think you are new in the CS           09:04 AM, 19th Dec                     Bouncing Horse                    You people are in Bahrain too. I have been using the application for bahrain too           09:05 AM, 19th Dec                   Ezzaldeen                   YES  in Bahrain AND KWUITE ALSO           09:05 AM, 19th Dec                     Bouncing Horse                    Anyways, i’ll better contact through call or email only.           09:05 AM, 19th Dec                     Bouncing Horse                    i am highly disappointed           09:06 AM, 19th Dec                   Ezzaldeen                   OK           09:07 AM, 19th Dec                   Ezzaldeen                   YOUR WISH           09:07 AM, 19th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:07 AM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/354014