Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 08:43:23 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:20 PM, 16th Dec                   Bot                   Hi again!           12:20 PM, 16th Dec                     User                    Customer service           12:21 PM, 16th Dec                     User                    Order Number: 9764382816           12:21 PM, 16th Dec                     User                    Hello           12:22 PM, 16th Dec                   Bot                   أهلا مرة أخرى!           12:22 PM, 16th Dec                     User                    can I speak to an agent           12:22 PM, 16th Dec                     User                    9764382816           12:23 PM, 16th Dec                     User                    Anyone there           12:24 PM, 16th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:26 PM, 16th Dec                     User                    Hi           12:28 PM, 16th Dec                   Ezzaldeen                   as i can see your order placed yesterday           12:29 PM, 16th Dec                     User                    Order Number: 9764382816 Was partially cancelled for no reason           12:29 PM, 16th Dec                     User                    I ordered 2 bundles, this morning I received email that its not in stock. But now I received an email that it is in stock           12:30 PM, 16th Dec                     User                    Are we still connected?           12:32 PM, 16th Dec                   Ezzaldeen                   yes it is out of stock           12:35 PM, 16th Dec                     User                    it shows on your website that its available           12:36 PM, 16th Dec                   Ezzaldeen                   and the amount has been return           12:36 PM, 16th Dec                     User                             12:36 PM, 16th Dec                   Ezzaldeen                   there is may be issue in system           12:36 PM, 16th Dec                   Ezzaldeen                   we will update           12:37 PM, 16th Dec                     User                    When will the item be delivered to the branch?           12:37 PM, 16th Dec                   Ezzaldeen                   it take 2-4 days           12:38 PM, 16th Dec                     User                    Cancel the order please           12:38 PM, 16th Dec                   Ezzaldeen                   we can not cancelled           12:39 PM, 16th Dec                     User                    why not?           12:39 PM, 16th Dec                   Ezzaldeen                   we are so sorry           12:39 PM, 16th Dec                   Ezzaldeen                   it has been shipped           12:39 PM, 16th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           12:43 PM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/347264