Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 07:04:30 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           10:56 AM, 16th Dec                     User                    please check my order           10:56 AM, 16th Dec                     User                    0544456497           10:56 AM, 16th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:57 AM, 16th Dec                     User                    why it was cancelled?           10:57 AM, 16th Dec                     User                    9764450738           10:58 AM, 16th Dec                     User                    9764449802           10:58 AM, 16th Dec                     User                    these 2           10:58 AM, 16th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:59 AM, 16th Dec                     User                    ok           10:59 AM, 16th Dec                   Ezzaldeen                   payment was failed           11:01 AM, 16th Dec                   Ezzaldeen                   9764449802  for this order           11:02 AM, 16th Dec                     User                    why?           11:02 AM, 16th Dec                     User                    it was charged to me           11:02 AM, 16th Dec                     User                    but now reversed           11:03 AM, 16th Dec                     User                    i used my           11:03 AM, 16th Dec                     User                    shukran points in the other one           11:03 AM, 16th Dec                   Ezzaldeen                   we do not get           11:03 AM, 16th Dec                   Ezzaldeen                   please contact your bank           11:03 AM, 16th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           11:04 AM, 16th Dec                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:04 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/347041