Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Dec 2019 05:27:32 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi Good Morning           09:16 AM, 16th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             09:17 AM, 16th Dec                     User                    Hi I am Placing an order for a pair of shoes online which comes in Buy one get one offer. i want to collect it from any abu dhabi store. and i am having gift voucher card. Can u Please guide me if can use this card at the store while collecting my order.           09:20 AM, 16th Dec                     User                    thank you           09:20 AM, 16th Dec                   Ezzaldeen                   You can order products easily, whether you have a registered account on  our website , or plan to shop as a guest. Here's how: 

1. Find the items you want to buy by searching for them or by browsing our departments.

2. Add these items to your basket with the 'Add to Basket' button.

3. Click your mini-basket from the top right of the screen and hit the 'Checkout Now' button.

4. Select a shipping method (Click & Collect and or Home Delivery)

5. Select the "Have a Gift Card" option and click on the link use it here. Enter the Gift card number and click apply.

6. Review your order and place it using the 'Place Your Order' button.

Please note, you'll only be able to leave an item in your basket for 30 minutes.           09:22 AM, 16th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           09:24 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/346883