Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 13:36:11 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Centrepoint sent message to me that they already shipped a package, but I did not order now. That package was been sent to me already. Why did they send message to me again??           05:20 PM, 15th Dec                     User                    Why did they shipped again another package? The same package I ordered before?           05:22 PM, 15th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             05:22 PM, 15th Dec                   Ezzaldeen                   you can tell the delivery guy that they have sent it before           05:23 PM, 15th Dec                     User                    Centrepoint sent a message to me that they shipped my order. I did not order now, why did they sent it to me?           05:23 PM, 15th Dec                     User                    I can’t reply to it because it’s Centrepoint itself.           05:24 PM, 15th Dec                     User                    There’s no number           05:24 PM, 15th Dec                   Ezzaldeen                   once they delivered the order           05:27 PM, 15th Dec                     User                             05:27 PM, 15th Dec                   Ezzaldeen                   once just ignore the message           05:27 PM, 15th Dec                     User                    I tracked the order they sent and it’s in the warehouse. Please just cancel it in your main account (Centrepoint).           05:28 PM, 15th Dec                     User                    I cant ignore it because they sent it to me.           05:29 PM, 15th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            05:31 PM, 15th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           05:35 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/345615