Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 10:34:50 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order #9763057238           02:16 PM, 15th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:18 PM, 15th Dec                     User                    i ahve processed a return 8 days ago, until now no one is trying to pick up           02:19 PM, 15th Dec                     User                    if you see my request i have a lot of request already i chattes and called you many times           02:19 PM, 15th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           02:21 PM, 15th Dec                     User                    ok           02:21 PM, 15th Dec                   Ezzaldeen                   aramex is coming to collect them           02:23 PM, 15th Dec                     User                    when? next year?           02:23 PM, 15th Dec                   Ezzaldeen                   they siad you do not answer           02:25 PM, 15th Dec                   Ezzaldeen                   they try to call you           02:26 PM, 15th Dec                     User                    i have updated my number 8x already 0503214958           02:26 PM, 15th Dec                   Ezzaldeen                   +971569412667           02:26 PM, 15th Dec                     User                    someone already called me from max on my new number and said that someone will call me and pick up the item.           02:27 PM, 15th Dec                   Ezzaldeen                   that is your registered no           02:27 PM, 15th Dec                     User                    i said i have my new number million times and they keep on telling me to provide my new number to the courier           02:27 PM, 15th Dec                     User                    i know my dear that's the regiestered number in my max account. i have already as for assistance to update my new number but no one can even help me           02:28 PM, 15th Dec                     User                    i cannot even update my new number in max account           02:28 PM, 15th Dec                     User                    i have given my new number to you guys million times but stil you cannot provide my new number to the courier           02:28 PM, 15th Dec                     User                    you guys are not professional to talk to           02:29 PM, 15th Dec                     User                    this is unacceptable           02:29 PM, 15th Dec                     User                    i really want to speak now to th e manager           02:29 PM, 15th Dec                   Ezzaldeen                   i will forward your no to aramex           02:30 PM, 15th Dec                     User                    again and again million times my new number is 0503214958. please provide it to the courier           02:30 PM, 15th Dec                     User                    what the fuck!!!!!!!!!!!!!!!!!!!!! you guys have been telling me forwarding my new number to aramex million times.           02:30 PM, 15th Dec                     User                    VERY POOR CUSTOMER SERVICE!!!!           02:31 PM, 15th Dec                   Ezzaldeen                   i will forward your no to aramex           02:34 PM, 15th Dec                   Ezzaldeen                   Is there anything else I can help you with?            02:34 PM, 15th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:34 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/345169