Subject: Ticket Assigned - Conversation with amal
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 09:57:13 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with amal amal                    Hello!           10:22 AM, 14th Dec                   Bot                   Hi Amal,what do you need help with?           10:22 AM, 14th Dec                     amal                    Returns process           10:22 AM, 14th Dec                   Bot                   Please choose your location           10:22 AM, 14th Dec                     amal                    United Arab Emirates           10:22 AM, 14th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            10:22 AM, 14th Dec                   Bot                   Was I helpful?           10:22 AM, 14th Dec                     amal                    No           10:22 AM, 14th Dec                   Bot                   Would you still like to connect with an agent?           10:22 AM, 14th Dec                     amal                    No           10:22 AM, 14th Dec                   Bot                   Thank you.           10:22 AM, 14th Dec                     amal                    yes           10:22 AM, 14th Dec                   Bot                   Hi Amal,what do you need help with?           10:22 AM, 14th Dec                     amal                    Returns process           10:22 AM, 14th Dec                   Bot                   Please choose your location           10:22 AM, 14th Dec                     amal                    United Arab Emirates           10:23 AM, 14th Dec                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            10:23 AM, 14th Dec                   Bot                   Was I helpful?           10:23 AM, 14th Dec                     amal                    No           10:23 AM, 14th Dec                   Bot                   Would you still like to connect with an agent?           10:23 AM, 14th Dec                     amal                    Yes           10:23 AM, 14th Dec                   Bot                   Please wait while we transfer you to an agent           10:23 AM, 14th Dec                     amal                    Hello           10:23 AM, 14th Dec                     amal                    ??           03:47 PM, 14th Dec                     amal                    hi           03:52 PM, 14th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:56 PM, 15th Dec                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:56 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/345065