Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 15 Dec 2019 07:59:18 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Assalamo Alaikum           11:51 AM, 15th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             11:52 AM, 15th Dec                     User                    I want to cancel my order           11:53 AM, 15th Dec                     User                    6456199753           11:53 AM, 15th Dec                   Ezzaldeen                   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.

The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 4-15 days.             11:55 AM, 15th Dec                     User                    it means it will have no problem in refunding.           11:56 AM, 15th Dec                     User                    I want to cancel the order because I ordered the same item in another order with more discount and received it already.           11:57 AM, 15th Dec                     User                    that order is also from centerpoint.           11:57 AM, 15th Dec                   Ezzaldeen                   ok           11:58 AM, 15th Dec                   Ezzaldeen                   The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 4-15 days.           11:58 AM, 15th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           11:59 AM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/344774