Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Dec 2019 11:18:26 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello there           02:40 PM, 14th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             02:43 PM, 14th Dec                     User                    I received my order few minutes back and some items are missing and some are doubled !           02:46 PM, 14th Dec                     User                    My shipment number is 45489959664           02:47 PM, 14th Dec                     User                    The two offers of (buy two and get 1 free) is all incorrect what I received           02:48 PM, 14th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:51 PM, 14th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           02:55 PM, 14th Dec                     User                    I got two boxes of the bottles! I am supposed to receive only one box (3 pieces)           02:55 PM, 14th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            02:55 PM, 14th Dec                     User                    Did u receive what I sent from pictures and explanation  ?           02:56 PM, 14th Dec                     User                    Order ID: 45489959664           02:57 PM, 14th Dec                     User                    I will explain again .. I think something was wrong with my WiFi           03:02 PM, 14th Dec                   Ezzaldeen                   order no start with 9           03:03 PM, 14th Dec                     User                    In this offer:           03:04 PM, 14th Dec                     User                             03:06 PM, 14th Dec                     User                    I did not receive these two !!!           03:08 PM, 14th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           03:13 PM, 14th Dec                   Ezzaldeen                   please contact us after 1 hour           03:17 PM, 14th Dec                   Ezzaldeen                   the system is not working           03:17 PM, 14th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           03:18 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/342840