Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Dec 2019 09:21:28 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi i can           01:01 PM, 14th Dec                     User                    I cancelled one order.           01:02 PM, 14th Dec                     User                    But the refund has not been made.           01:02 PM, 14th Dec                     User                    Order no 8363203815           01:03 PM, 14th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:03 PM, 14th Dec                     User                    Kindly check           01:03 PM, 14th Dec                     User                    Order no 8363203815           01:03 PM, 14th Dec                     User                    The cancellation not refunded.           01:04 PM, 14th Dec                     User                    Hi           01:07 PM, 14th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           01:09 PM, 14th Dec                     User                    Ok           01:09 PM, 14th Dec                   Ezzaldeen                   refund for what           01:13 PM, 14th Dec                   Ezzaldeen                   have you return any item ?           01:13 PM, 14th Dec                     User                    Can you the order number8363203815           01:14 PM, 14th Dec                     User                    Chek           01:14 PM, 14th Dec                   Ezzaldeen                   i checked           01:17 PM, 14th Dec                   Ezzaldeen                   you collect your order from the store           01:17 PM, 14th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           01:19 PM, 14th Dec                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:21 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/342536