Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Dec 2019 09:20:50 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           12:52 PM, 14th Dec                   Bot                   Hi again!           12:52 PM, 14th Dec                     User                    I have just ordered 4 counts of seventh generation diaper cream           12:53 PM, 14th Dec                     User                    My order number is 9764293494           12:53 PM, 14th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:53 PM, 14th Dec                     User                    Hi Ezzaldeen           12:53 PM, 14th Dec                     User                    I made a purchase but couldnt put a mobile number           12:54 PM, 14th Dec                     User                    Because I do not have an emirates number           12:54 PM, 14th Dec                     User                    Would it be possible for you to change the mobile number on my order?           12:54 PM, 14th Dec                     User                    Order nr 9764293494           12:54 PM, 14th Dec                     User                    I am flying in to Dubai tomorrow and leaving next Thursday. That is why I do not have a local number.           12:55 PM, 14th Dec                     User                    My local number is +90 532 478 7169           12:56 PM, 14th Dec                     User                    Hello?           12:58 PM, 14th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           01:00 PM, 14th Dec                     User                    Thank you.           01:00 PM, 14th Dec                   Ezzaldeen                   we are so sorry we can not change the mobile no           01:02 PM, 14th Dec                     User                    Would it cause any problems?           01:03 PM, 14th Dec                     User                    the lack of a mobile number?           01:03 PM, 14th Dec                   Ezzaldeen                   please stay on hold           01:09 PM, 14th Dec                   Ezzaldeen                   while i am contacting my relevant team           01:10 PM, 14th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           01:14 PM, 14th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            01:20 PM, 14th Dec                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:20 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/342534