Subject: Ticket Assigned - Conversation with Bouncing Pen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Dec 2019 06:30:30 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bouncing Pen Bouncing Pen                    Hello :wave:           10:11 AM, 14th Dec                     Bouncing Pen                    Is there anyone           10:12 AM, 14th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:12 AM, 14th Dec                     Bouncing Pen                    Thank you, I had an issue on the order 6452571223 and assistance told me he will refund to my account can you check it please           10:14 AM, 14th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:14 AM, 14th Dec                     Bouncing Pen                    Okay           10:14 AM, 14th Dec                   Ezzaldeen                   my friend has raise your issue           10:17 AM, 14th Dec                   Ezzaldeen                   and he will contact you vie email           10:17 AM, 14th Dec                     Bouncing Pen                    Why he contact me...?           10:18 AM, 14th Dec                     Bouncing Pen                    Why don't refound to my account unless he prepares the remaining items           10:18 AM, 14th Dec                   Ezzaldeen                   he will tell the concern party           10:19 AM, 14th Dec                     Bouncing Pen                    no need... I was already contact the supervisor Name Suha and she told me it will be refunded...           10:20 AM, 14th Dec                     Bouncing Pen                    now you told me again about rising issue a hoot the situation.... It is back to step one           10:21 AM, 14th Dec                   Ezzaldeen                   it will be refunded but after raising the issue           10:22 AM, 14th Dec                     Bouncing Pen                    Risininge the issue It's already done...           10:24 AM, 14th Dec                     Bouncing Pen                    Please can check for how long I talk to the Assistant back starting November....?           10:25 AM, 14th Dec                   Ezzaldeen                   after raising the issue it take almost 4 days           10:26 AM, 14th Dec                     Bouncing Pen                    Well late me say okay ... With in two day I will contact you again ... is that okay           10:27 AM, 14th Dec                   Ezzaldeen                   your welcome any time           10:28 AM, 14th Dec                     Bouncing Pen                    I mean if it is not refunds because the last rising issue is before three days           10:29 AM, 14th Dec                   Ezzaldeen                   ok           10:29 AM, 14th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:30 AM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/342109