Subject: Ticket Assigned - Conversation with Rinsing Camera
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 13 Dec 2019 07:06:12 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rinsing Camera Rinsing Camera                    Any updat with my refund           10:34 AM, 13th Dec                     Rinsing Camera                    Last agent i spoked with cannot even answer my question           10:35 AM, 13th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:35 AM, 13th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:35 AM, 13th Dec                     Rinsing Camera                    I need update on my refund request           10:36 AM, 13th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:36 AM, 13th Dec                     Rinsing Camera                    9761843983           10:37 AM, 13th Dec                     Rinsing Camera                    You guys promise me within 15days           10:37 AM, 13th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:38 AM, 13th Dec                     Rinsing Camera                    ?           10:40 AM, 13th Dec                   Ezzaldeen                   the item has been collected           10:42 AM, 13th Dec                   Ezzaldeen                   or not           10:42 AM, 13th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           10:43 AM, 13th Dec                     Rinsing Camera                    Again and again you guys keep on asking same questions           10:43 AM, 13th Dec                     Rinsing Camera                    You can’t retrieve the conversation           10:44 AM, 13th Dec                     Rinsing Camera                    I’ll send you our conversation of what the agent said           10:44 AM, 13th Dec                     Rinsing Camera                    I’m tried already! Give me your email address I’ll send the conversation           10:46 AM, 13th Dec                   Ezzaldeen                   there is a return request raised in the system           10:46 AM, 13th Dec                   Ezzaldeen                   do not send me the conversation           10:47 AM, 13th Dec                   Ezzaldeen                   tell me your issue here           10:47 AM, 13th Dec                     Rinsing Camera                    I don’t what you talking about           10:47 AM, 13th Dec                     Rinsing Camera                    How will you know if you don’t want the emails conversation           10:48 AM, 13th Dec                   Ezzaldeen                   we are only on chat           10:48 AM, 13th Dec                   Ezzaldeen                   so please  tell my what is your issue           10:48 AM, 13th Dec                     Rinsing Camera                    Yeah i know amd the agent talked in the chat send to me our conversation           10:49 AM, 13th Dec                     Rinsing Camera                    Whats the problem           10:49 AM, 13th Dec                     Rinsing Camera                    I have proof           10:49 AM, 13th Dec                     Rinsing Camera                    And it’s show you don’t believed me           10:50 AM, 13th Dec                   Ezzaldeen                   Graphic Printed T-shirt with Round Neck and Long Sleeves      this item is missed           10:50 AM, 13th Dec                   Ezzaldeen                   or what           10:50 AM, 13th Dec                     Rinsing Camera                    What?           10:51 AM, 13th Dec                   Ezzaldeen                   please tell me your issue her           10:51 AM, 13th Dec                     Rinsing Camera                    Can you give me your full name           10:51 AM, 13th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:52 AM, 13th Dec                     Rinsing Camera                    Complete name? I will just call your hotline           10:52 AM, 13th Dec                   Ezzaldeen                   for which prupose you want my full name           10:54 AM, 13th Dec                     Rinsing Camera                    Your customer Service is bad. Your not helpful I want to raise a complain           10:55 AM, 13th Dec                   Ezzaldeen                   if you have an issue tell us here           10:55 AM, 13th Dec                     Rinsing Camera                    No need           10:55 AM, 13th Dec                     Rinsing Camera                    Your the only agent i chat with that don’t even apologetic with your company error           10:55 AM, 13th Dec                   Ezzaldeen                   you received a wrong item  item           10:58 AM, 13th Dec                   Ezzaldeen                   you can return it to store  or raise a return request online           10:58 AM, 13th Dec                   Ezzaldeen                   You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.           10:59 AM, 13th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           11:00 AM, 13th Dec                   Ezzaldeen                   send us your full address           11:02 AM, 13th Dec                   Ezzaldeen                   we will give it to the delivery partner           11:03 AM, 13th Dec                   Ezzaldeen                   to collect the item           11:03 AM, 13th Dec                   Ezzaldeen                   Hi, I'm not getting a response from you. Are we still connected?           11:05 AM, 13th Dec                   Ezzaldeen                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:05 AM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/340262