Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Dec 2019 15:58:38 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    9762678354: this was supposed to be delivered 01 Dec. I am still for the shipment. Called yesterday and call centre agent said it will be delivered today  still no sight of the shipment           07:37 PM, 10th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             07:37 PM, 10th Dec                     User                    Very disappointing least i can say           07:38 PM, 10th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           07:38 PM, 10th Dec                     User                    Ok           07:39 PM, 10th Dec                   Ezzaldeen                   your order is with fetcher           07:42 PM, 10th Dec                   Ezzaldeen                   we will contact them to deliver it           07:43 PM, 10th Dec                     User                    Understand but for last 10 days fetcherr hvent tried to contact me. If i knw it would take this long for delievry,  i would hv bought from shoemart in the first place           07:45 PM, 10th Dec                   Ezzaldeen                   +971507889895           07:46 PM, 10th Dec                     User                    My address is tulip oasis - 1 apt 3011 DSO, near choithram roundabout DXb. I am available 24×7 in the address. Appreciate if you advise fetchr to deliver           07:47 PM, 10th Dec                     User                    Yes thats my cell no           07:47 PM, 10th Dec                   Ezzaldeen                   they said they contact you           07:47 PM, 10th Dec                     User                    I dont see any record of them in my cntct or miss call list. Nevertheless, i hv given u my address for delivery  pls hv it delivered at the address without  trying to contact me further. My family or the watchman will accept the package  no issues           07:49 PM, 10th Dec                   Ezzaldeen                   so we tell them that           07:54 PM, 10th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           07:58 PM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/333611