Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Dec 2019 21:14:24 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:04 AM, 10th Dec                   Bot                   Hi again!           01:04 AM, 10th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:04 AM, 10th Dec                     User                    I ordered and The money was deducted from my bank account twice           01:05 AM, 10th Dec                     User                    But i got sms from you that the payment didn’t go through           01:06 AM, 10th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            01:06 AM, 10th Dec                     User                    i dont have it           01:06 AM, 10th Dec                     User                    you send sms for me like this           01:06 AM, 10th Dec                   Ezzaldeen                   Kindly share your registered email id for further assistance.           01:06 AM, 10th Dec                     User                    Unfortunately your payment for your order did not go through. In case money is debited from your account, please contact your bank.           01:07 AM, 10th Dec                     User                    [email-masked]           01:07 AM, 10th Dec                   Ezzaldeen                   there is no order           01:09 AM, 10th Dec                   Ezzaldeen                   contact your banck           01:09 AM, 10th Dec                     User                    Yes but you already deducted from me twice when I tried to check out !           01:09 AM, 10th Dec                     User                             01:10 AM, 10th Dec                   Ezzaldeen                   we do not deduct any amount           01:12 AM, 10th Dec                     User                    Ok           01:13 AM, 10th Dec                     User                    i will contact my bank and get back to you           01:13 AM, 10th Dec                   Ezzaldeen                   if there is any deduction from our side we will give it back to you           01:13 AM, 10th Dec                     User                    okay thank you           01:13 AM, 10th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           01:14 AM, 10th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/330927