Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Dec 2019 18:35:46 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:16 PM, 08th Dec                   Bot                   Hi again!           10:16 PM, 08th Dec                     User                    I want to know when i will receive my order           10:17 PM, 08th Dec                     User                    it is still under processing           10:17 PM, 08th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:17 PM, 08th Dec                   Ezzaldeen                   Could you please share your order id so that I can assist you further.            10:17 PM, 08th Dec                     User                    ok just a minute           10:17 PM, 08th Dec                     User                    6455543804           10:18 PM, 08th Dec                     User                    My order number           10:18 PM, 08th Dec                     User                    ezzaldeen you there?           10:19 PM, 08th Dec                     User                    ??           10:20 PM, 08th Dec                   Ezzaldeen                   yes           10:23 PM, 08th Dec                   Ezzaldeen                   your order is in its way to store           10:24 PM, 08th Dec                     User                    How long will it take           10:24 PM, 08th Dec                     User                    i am unable to track it with the tracking number           10:25 PM, 08th Dec                   Ezzaldeen                   it will reach to store within 2 days           10:25 PM, 08th Dec                     User                    Not before that?           10:25 PM, 08th Dec                     User                    i wanted it before tuesday if possible           10:25 PM, 08th Dec                   Ezzaldeen                   click and collect is non trackable           10:25 PM, 08th Dec                     User                    so 2 days is min?           10:26 PM, 08th Dec                     User                    minimum*  
           10:26 PM, 08th Dec                   Ezzaldeen                   no           10:28 PM, 08th Dec                   Ezzaldeen                   maximum 3 days           10:28 PM, 08th Dec                     User                    3 days from the order date or from now           10:28 PM, 08th Dec                   Ezzaldeen                   from now           10:31 PM, 08th Dec                   Ezzaldeen                   or 1 days           10:31 PM, 08th Dec                   Ezzaldeen                   from 1-3           10:31 PM, 08th Dec                     User                    Ok           10:31 PM, 08th Dec                     User                    thanks for your assistance           10:32 PM, 08th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:35 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/326934