Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Dec 2019 20:53:10 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii..... the shoemart has the offer of buy one get one free right?but at the checkout the prices shown are original and the offer is not being Applicable           12:40 AM, 08th Dec                     User                    can you help?           12:41 AM, 08th Dec                     User                    like im trying to buy 2 shoes each of 5kd           12:41 AM, 08th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             12:41 AM, 08th Dec                     User                    with the offer of buy 1 get 1 the total should be 5kd for 2 shoes but the total shown at the checkput is 10kd           12:42 AM, 08th Dec                     User                    sp what should i do           12:42 AM, 08th Dec                     User                    ?           12:42 AM, 08th Dec                   Ezzaldeen                   Buy 1 Get 1: With this offer you can buy 2 products for the price of one. Add two products from the offer to your cart and the lowest product price will not be calculated.
Buy 2 Get 1: With this offer you can buy 3 products at the price of two products. Add 3 items from the offer to the cart and the lowest product price will not be calculated.
Please ensure that all products you have added to the cart are subject to offer.           12:43 AM, 08th Dec                     User                    Yes both the products are subject to buy 1 get 1 still the prices shown are not that of the offer at the checkout           12:45 AM, 08th Dec                   Ezzaldeen                    Please delete the application and restart the device and then install the application again and in case of repeating the same problem please contact us again           12:47 AM, 08th Dec                     User                    Im using the website at the moment after i emcountered the same problem with the application and still in bith the cases im facing the same problem           12:48 AM, 08th Dec                     User                    both*           12:48 AM, 08th Dec                   Ezzaldeen                   delete the cookiees and history from web browser           12:49 AM, 08th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           12:52 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/323541