Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 22:08:20 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:35 AM, 06th Dec                   Bot                   Hi again!           01:35 AM, 06th Dec                     User                    I hav added 2 items buy one get one           01:36 AM, 06th Dec                     User                    But its charging for both items           01:36 AM, 06th Dec                     User                             01:37 AM, 06th Dec                     User                    Its shud charge 17 KD           01:37 AM, 06th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             01:41 AM, 06th Dec                     User                    I hav added two items in cart           01:42 AM, 06th Dec                     User                    buy 1 get 1 offer items           01:43 AM, 06th Dec                     User                             01:43 AM, 06th Dec                     User                    Total showing 33.50           01:43 AM, 06th Dec                     User                    If its buy one get one then i shud pay higher value tht is 17 KD           01:44 AM, 06th Dec                   Ezzaldeen                   you have to but 2 item           01:46 AM, 06th Dec                   Ezzaldeen                   and the 2 items should have the over           01:47 AM, 06th Dec                     User                    Its showing buy one get one           01:47 AM, 06th Dec                     User                    If i add 1 item wht other item i can buy??           01:47 AM, 06th Dec                   Ezzaldeen                   same item or item have the same offer           01:50 AM, 06th Dec                     User                    Items i hav add in basket .. both are in offer           01:51 AM, 06th Dec                     User                             01:52 AM, 06th Dec                     User                             01:52 AM, 06th Dec                     User                    Hav a look           01:52 AM, 06th Dec                     User                    Both in offer buy one get one           01:53 AM, 06th Dec                   Ezzaldeen                   yes           01:56 AM, 06th Dec                   Ezzaldeen                   it will count the highest price           01:56 AM, 06th Dec                     User                    Ok           01:59 AM, 06th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:00 AM, 06th Dec                     User                    Highest price is 17           02:00 AM, 06th Dec                   Ezzaldeen                   yes           02:00 AM, 06th Dec                     User                    Then why i shud pay 33.5 KD           02:00 AM, 06th Dec                     User                    If it is buy one get one           02:00 AM, 06th Dec                     User                    If i buy one shoe then other one shud be free           02:01 AM, 06th Dec                     User                    So i hav to 17 KD           02:01 AM, 06th Dec                   Ezzaldeen                    Please delete the application and restart the device and then install the application again and in case of repeating the same problem please contact us again           02:04 AM, 06th Dec                     User                    Can u send me ur email address if the problem come again after re installing           02:05 AM, 06th Dec                   Ezzaldeen                   we are on chat only           02:07 AM, 06th Dec                     User                    Ok           02:07 AM, 06th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           02:08 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317943