Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Dec 2019 18:50:14 +0000

Hi Ezzaldeen Mahyoub,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:33 PM, 05th Dec                   Bot                   Hi again!           10:33 PM, 05th Dec                     User                    I made an order           10:33 PM, 05th Dec                   Ezzaldeen                   Hi, Thank you for contacting us. my name is ezzaldeen How may I help you?             10:33 PM, 05th Dec                     User                    Just now my email is [email-masked]           10:33 PM, 05th Dec                     User                    I paid with lak points           10:34 PM, 05th Dec                     User                    Would like to know if my order went through           10:34 PM, 05th Dec                     User                    Or no           10:34 PM, 05th Dec                     User                    Phone number is 00966507786323           10:34 PM, 05th Dec                     User                    Ghassan al arnaout           10:34 PM, 05th Dec                     User                    Hello???           10:34 PM, 05th Dec                     User                    ????           10:34 PM, 05th Dec                   Ezzaldeen                   May I request you to please stay on-hold while I retrieve the information.           10:35 PM, 05th Dec                     User                    Ok thanks           10:35 PM, 05th Dec                     User                    Hello           10:37 PM, 05th Dec                     User                    Any info yet           10:37 PM, 05th Dec                     User                    ??           10:37 PM, 05th Dec                   Ezzaldeen                   6455775018 your order is under validation           10:37 PM, 05th Dec                     User                    What do you mean           10:37 PM, 05th Dec                     User                    ??           10:37 PM, 05th Dec                   Ezzaldeen                   once it is confirm you will be notified           10:37 PM, 05th Dec                   Ezzaldeen                   the money has not reach us           10:38 PM, 05th Dec                   Ezzaldeen                   it is just with your SADAA           10:38 PM, 05th Dec                     User                    But centtepoint took my lak           10:38 PM, 05th Dec                     User                    points           10:38 PM, 05th Dec                     User                    Has been redeemed           10:38 PM, 05th Dec                   Ezzaldeen                   SADAD           10:39 PM, 05th Dec                     User                    I should of got email from           10:39 PM, 05th Dec                     User                    centrepoint           10:39 PM, 05th Dec                   Ezzaldeen                   WAIT TILL TOMORROW           10:39 PM, 05th Dec                     User                    What you mean sadad           10:39 PM, 05th Dec                   Ezzaldeen                   YOU PAID WITH SADAD           10:40 PM, 05th Dec                     User                    Paid with lakpoint           10:40 PM, 05th Dec                     User                    I have a redeem voucher           10:40 PM, 05th Dec                   Ezzaldeen                   UNDER THE EMAIL THERE IS NO ORDER           10:41 PM, 05th Dec                   Ezzaldeen                   UNDER THE NO THERE IS ORDER PAID WITH SADAD           10:41 PM, 05th Dec                     User                    Ok           10:41 PM, 05th Dec                     User                    Can you show me the order           10:41 PM, 05th Dec                     User                    What happened was           10:41 PM, 05th Dec                     User                    I placed an order worth 202 sr           10:42 PM, 05th Dec                     User                    I had 200 riyal worth of lak points           10:42 PM, 05th Dec                   Ezzaldeen                   Ghassan al arnaout   THIS IS YOUR NAME           10:42 PM, 05th Dec                     User                    Yes           10:42 PM, 05th Dec                     User                    Want to know where my money went           10:42 PM, 05th Dec                     User                    ???           10:42 PM, 05th Dec                   Ezzaldeen                   IT IS PAID WITH SADAD           10:42 PM, 05th Dec                     User                    Where is the email           10:43 PM, 05th Dec                     User                    Of my irder           10:43 PM, 05th Dec                     User                    Order           10:43 PM, 05th Dec                     User                    Will I get my order           10:43 PM, 05th Dec                     User                    ??           10:43 PM, 05th Dec                     User                    And when           10:43 PM, 05th Dec                     User                    ??           10:43 PM, 05th Dec                   Ezzaldeen                   SAR2.00   PAID BY SADAD           10:43 PM, 05th Dec                     User                    Ok           10:43 PM, 05th Dec                   Ezzaldeen                   NOT CONFIRM           10:43 PM, 05th Dec                     User                    Lak points confirmed           10:44 PM, 05th Dec                     User                    We don’t want the sadad           10:44 PM, 05th Dec                   Ezzaldeen                   IF IT GET CONFORIM YOU WILL GET YOUR ORDER WITHIN 4-5 DAYS           10:44 PM, 05th Dec                     User                    We want the order           10:44 PM, 05th Dec                   Ezzaldeen                   200 AS A DISCOOUNT           10:44 PM, 05th Dec                     User                    Can you cancel my order           10:44 PM, 05th Dec                     User                    I reorder           10:45 PM, 05th Dec                     User                    With a gift voucher           10:45 PM, 05th Dec                   Ezzaldeen                   HOW YOU WILL GET YOUR ORDER WITHOUT FINSHING PAYMENT           10:45 PM, 05th Dec                     User                    From centrepoint           10:45 PM, 05th Dec                     User                    I paid 200 sr           10:45 PM, 05th Dec                     User                    Through lak           10:45 PM, 05th Dec                     User                    Remaining 2 sr           10:45 PM, 05th Dec                   Ezzaldeen                   THE GIFT VOUCHER IS NOT ENOUGH FOR YOUR ORDER           10:45 PM, 05th Dec                   Ezzaldeen                   YES           10:45 PM, 05th Dec                     User                    Ok           10:46 PM, 05th Dec                     User                    Can I cancel           10:46 PM, 05th Dec                   Ezzaldeen                   IF 2 SAR IS NOT CONFIRMED THE ORDER WILL BE CANCELLED           10:46 PM, 05th Dec                     User                    Since centrepoint already took 200 sr           10:46 PM, 05th Dec                     User                    And where is my money           10:46 PM, 05th Dec                   Ezzaldeen                   AND YOUR VOUCHER WILL RETURN BACK TO YOU           10:46 PM, 05th Dec                     User                    ??           10:46 PM, 05th Dec                     User                    When           10:46 PM, 05th Dec                     User                    ??           10:46 PM, 05th Dec                   Ezzaldeen                   PLEASE UNDER STAND           10:47 PM, 05th Dec                   Ezzaldeen                   THE VOUCHER IS ACCEPTED           10:47 PM, 05th Dec                     User                    Now I am just supposed to wait           10:47 PM, 05th Dec                     User                    We don’t have sadad number           10:48 PM, 05th Dec                     User                    Can you change it cash on delivery           10:48 PM, 05th Dec                     User                    And finish the irfer           10:48 PM, 05th Dec                     User                    Order           10:48 PM, 05th Dec                   Ezzaldeen                   WE CAN NOT EDIT THE ORDER           10:49 PM, 05th Dec                     User                    Hello           10:49 PM, 05th Dec                     User                    Why           10:49 PM, 05th Dec                   Ezzaldeen                   JUST WAIT TILL TOMORROW AND SEE           10:49 PM, 05th Dec                     User                    Ok           10:49 PM, 05th Dec                   Ezzaldeen                   It was a pleasure assisting you. Thank you for shopping with us.           10:49 PM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/317609