Subject: [JIRA] (REL-72786) amount deduction issue //[email-masked]
From: "Jishan Sahib (Jira)" <[email-masked]>
To: "ezzaldeen.mahyoub" <[email-masked]>
Date: Thu, 05 Dec 2019 12:53:52 +0000

Jishan Sahib *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-72786 amount deduction issue //[email-masked] 

Jishan Sahib *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYmU5MmJhNzU3ZmJmNDJiZDlmMjA0ODcwYzVjMTgwNzEiLCJwIjoiaiJ9 )

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REL-72786 ( https://landmark.atlassian.net/browse/REL-72786?atlOrigin=eyJpIjoiYmU5MmJhNzU3ZmJmNDJiZDlmMjA0ODcwYzVjMTgwNzEiLCJwIjoiaiJ9 )

amount deduction issue //[email-masked] ( https://landmark.atlassian.net/browse/REL-72786?atlOrigin=eyJpIjoiYmU5MmJhNzU3ZmJmNDJiZDlmMjA0ODcwYzVjMTgwNzEiLCJwIjoiaiJ9 )
Updates
Jishan Sahib 4:50 PM GST Assignee: Monika G Afaf.Khateeb Status: Reassigned for clarity To Be Assigned
Comments
Jishan Sahib 4:50 PM GST

Hi Afaf.Khateeb ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d19a69643d1510d3accd0d4 ) , No trace found in Hybris for this transaction , please check with Finance Team for the customer’s Account Number whether said amount has been deducted or not ?

Also need to check with customer whether any Store purchase happened on that day or not ?

Monika G ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5bcdac2fa752ae425d2a0d64 )

View issue ( https://landmark.atlassian.net/browse/REL-72786?atlOrigin=eyJpIjoiYmU5MmJhNzU3ZmJmNDJiZDlmMjA0ODcwYzVjMTgwNzEiLCJwIjoiaiJ9 )

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