Subject: Ticket Assigned - Conversation with midlaj
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 06:29:50 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with midlaj midlaj                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  midlaj Bot:  Hi Midlaj ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553568717            09:24 AM, 13th Nov                     midlaj                    Ok           09:24 AM, 13th Nov                     midlaj                    We checked your nearest store in Delma mall and they informed that goods returns possible from show room but we have buy to same item with high price of AED 160/-           09:30 AM, 13th Nov                     midlaj                    This really is really unprofessional           09:30 AM, 13th Nov                     midlaj                    And your staff is really not dealing in good manner, when we talk about this           09:31 AM, 13th Nov                     midlaj                    We used this paprika brand and more comfortable for us           09:32 AM, 13th Nov                     midlaj                    We have been using this brand more 8 years, with variety of models .... all are very good quality... we don’t use other brand than this           09:33 AM, 13th Nov                     midlaj                    Even we didn’t prefer to buy Aldo and all ...           09:34 AM, 13th Nov                   Syed                   my name is yahaya < how i may help you           10:27 AM, 13th Nov                   Syed                   Hi midlaj           10:27 AM, 13th Nov                   Syed                   we would like to inform you that we are online customer service only , you can contact with the concern team in the store           10:28 AM, 13th Nov                   Syed                   thank you for contacting us           10:29 AM, 13th Nov                   Syed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           10:29 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684184