Subject: Ticket Assigned - Conversation with muhammad rafaq
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 03:08:19 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad rafaq muhammad rafaq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad rafaq Bot:  Hi Muhammad Rafaq ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971558392349            06:56 AM, 13th Nov                     muhammad rafaq                    I want to change my shoes because of the size, I need 43 instead of 42           06:58 AM, 13th Nov                   Syed                   Hi Muhammed... yahya with you           07:00 AM, 13th Nov                   Syed                   can you provide us the order number/           07:00 AM, 13th Nov                   Syed                   ?           07:00 AM, 13th Nov                     muhammad rafaq                    Yes           07:01 AM, 13th Nov                   Syed                   we are waiting to hear from you           07:02 AM, 13th Nov                     muhammad rafaq                    We’ve shipped your order 9613161921 for Steve Madden Men's Slip-On Loa...  to Anwaar Makkah  Ajman One Towers, Next to Nesto Market, Near Nissan Showroom, Al Rashidiya, Ajman. Expect arrival by 13-11-2020. Track it: <trackingUrl>           07:02 AM, 13th Nov                   Syed                   Please allow us some times to do the needful           07:02 AM, 13th Nov                     muhammad rafaq                    Sure           07:02 AM, 13th Nov                   Syed                   as we can see that your order was from SMINTERNATIONAL and there is no exchange in  SMINTERNATIONAL ... but you can apply for return and get refund...           07:05 AM, 13th Nov                     muhammad rafaq                    Ok thanks           07:06 AM, 13th Nov                   Syed                   do you have any other quary??           07:06 AM, 13th Nov                     muhammad rafaq                    No, thanks           07:07 AM, 13th Nov                   Syed                   Thank you very much for using our live chat service. Please also feel free to leave a comment on your live chat experience after closing the chat window. Thanks again and goodbye.           07:07 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1684034