Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Nov 2020 00:05:45 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  234424455 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6237919078 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:46 AM, 13th Nov                     hello                    Ok
            03:47 AM, 13th Nov                     hello                    I am ordering some items when i enter my card CVV and proceed to pay now it doesnt proceed. Why is it so           03:47 AM, 13th Nov                     hello                    And again my cart showed           03:48 AM, 13th Nov                     hello                    Whats the issue           03:48 AM, 13th Nov                   Syed                   Hi, Thanks for coming to chat. I'm Syed, How may I help you?           03:56 AM, 13th Nov                   Syed                   Please show me the error screenshot so we can assist you btter           03:57 AM, 13th Nov                   Syed                   I'm not getting a response from you. Are we still connected?           04:05 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683914