Subject: Ticket Assigned - Conversation with allan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 22:13:44 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with allan allan                    Bot:  Hi again! Bot:  Please enter your name Customer:  allan Bot:  Hi Allan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0551467610            01:55 AM, 13th Nov                     allan                    Is it possible to cancel some items in my order?           01:59 AM, 13th Nov                   Syed                   Hi Allan, Thanks for coming to chat. I'm Syed, How may I help you?           02:08 AM, 13th Nov                   Syed                   Can you share your order ID           02:08 AM, 13th Nov                   Syed                   I'm not getting a response from you. Are we still connected?           02:10 AM, 13th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:13 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683810