Subject: Ticket Assigned - Conversation with usman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 22:01:17 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with usman usman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  usman Bot:  Hi Usman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6241151148 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966566983            01:42 AM, 13th Nov                     usman                    0966566983
 932           01:43 AM, 13th Nov                   Syed                   Hi Usman, Thanks for coming to chat. I'm Syed, How may I help you?           01:44 AM, 13th Nov                     usman                    I missed my shipment because the contact number I give while online order got wrong by mistake.. I called and ask helpline to amend the contact number but still same.. can you confirm it please           01:46 AM, 13th Nov                     usman                    Hello syed           01:49 AM, 13th Nov                   Syed                   Please give me your order ID           01:52 AM, 13th Nov                   Syed                   I'm not getting a response from you. Are we still connected?           01:57 AM, 13th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:01 AM, 13th Nov                         
                  View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683790