Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 21:10:10 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noura Bot:  Hi Noura ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566679109            12:46 AM, 13th Nov                     hello                    Hello           12:47 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           12:47 AM, 13th Nov                     hello                    Hello           12:48 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           12:48 AM, 13th Nov                     hello                    /startOver           12:50 AM, 13th Nov                   Bot                   يرجى إدخال اسمك           12:50 AM, 13th Nov                     hello                    نورا           12:50 AM, 13th Nov                   Bot                   مرحبًا نورا، ماذا تحتاج للمساعدة؟           12:50 AM, 13th Nov                     hello                    /startOver           12:55 AM, 13th Nov                   Bot                   يرجى إدخال اسمك           12:55 AM, 13th Nov                     hello                    Hello           12:56 AM, 13th Nov                   Bot                   مرحبًا Hello، ماذا تحتاج للمساعدة؟           12:56 AM, 13th Nov                     hello                    Hello           12:56 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           12:56 AM, 13th Nov                     hello                    Help           12:56 AM, 13th Nov                     hello                    Help           12:56 AM, 13th Nov                     hello                    Hello           12:57 AM, 13th Nov                   Bot                   أهلا مرة أخرى!           12:57 AM, 13th Nov                     hello                    Help           12:57 AM, 13th Nov                   Syed                   Hi Noura, Thanks for coming to chat. I'm Syed, How may I help you?           12:59 AM, 13th Nov                   Syed                   please let me know how can I assist you           01:00 AM, 13th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:09 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683722