Subject: Ticket Assigned - Conversation with mohammed azher
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 20:29:57 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  mohammed azher mohammed azher                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Mohammed Azher ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6238536863 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:47 PM, 12th Nov                     mohammed azher                    O
 k           11:47 PM, 12th Nov                     mohammed azher                    Ok           11:48 PM, 12th Nov                     mohammed azher                    Ok           11:48 PM, 12th Nov                     mohammed azher                    ok           11:49 PM, 12th Nov                   Syed                   Hi mohammed Thanks for coming to chat. I'm Syed, How may I help you?           11:49 PM, 12th Nov                     mohammed azher                    Ok           11:50 PM, 12th Nov                   Syed                   please let me know how can I assist you           11:51 PM, 12th Nov                     mohammed azher                    Hello           11:51 PM, 12th Nov                     mohammed azher                    Please my order           11:51 PM, 12th Nov                     mohammed azher                    6238536863           11:52 PM, 12th Nov                     mohammed azher                    Where is the problem?           11:52
  PM, 12th Nov                     mohammed azher                    Syed bhai please help me           11:52 PM, 12th Nov                   Syed                   Please give me few minutes           12:00 AM, 13th Nov                     mohammed azher                    Ok           12:04 AM, 13th Nov                   Syed                   Dear Mohammed           12:10 AM, 13th Nov                   Syed                   Would like to inform you that your order is not shipped due to some technical error           12:10 AM, 13th Nov                   Syed                   please let know do agree to cancel this order and place an other one           12:11 AM, 13th Nov                   Syed                   or you want to wait to fix the issue           12:11 AM, 13th Nov                   Syed                   are you still connected with us           12:14 AM, 13th Nov                   Syed                   As we have not received a response, this chat will be closed auto
 matically. Please feel free to get in touch with us in case of any unanswered query.           12:29 AM, 13th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1683644