Subject: Ticket Assigned - Conversation with mahmoud
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 15:22:43 +0000

Hi Syed Ataullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmoud mahmoud                    Bot:  Hi again! Bot:  Please enter your name Customer:  mahmoud Bot:  Hi Mahmoud ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612914990 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:12 PM, 11th Nov                     mahmoud                    Ok           03:16 PM, 11th Nov                   Syed                   Hi Mohmoud, Thanks for coming to chat.
  I'm Syed, How may I help you?           03:20 PM, 11th Nov                   Syed                   please let me know how can i assist you           03:24 PM, 11th Nov                   Syed                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:31 PM, 11th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1676326