Subject: Re: RE: Delay in update the NDR Status // 6222541959
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 05:09:36 +0000

Dear Jessie,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4b3d4c0cc137b37ed0b037f3fd5e1fe61b8ede1308991d21e6842f2c4c963c8b or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Sanjeev Pandey,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 21 Oct at  4:15 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 ++Zahir/Vishwajeet, 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4b3d4c0cc137b37ed0b037f3fd5e1fe61b8ede1308991d21e6842f2c4c963c8b or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Unfeigned Regards, 
   
 Ankit Mahajan 
 Sr. Technical Engineer 
 Contact #:- +91 70-6595-6595 

 

 

  

    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.   

                           
                            On
                            Sun, 18 Oct at 10:50 PM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 @saad i. binshuwayyi 

 

 As advised by Fareye team, please do the below: 

 

 
We would like to inform you that Saudi Post pushed the update status "Return to Origin" for
 this AWB whereas the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please
 ask Saudi Post team to send the correct update status for the shipments as per the current mapping in our system.

 

   

   
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4b3d4c0cc137b37ed0b037f3fd5e1fe61b8ede1308991d21e6842f2c4c963c8b or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 Thanks,

 
 
Shailesh Bisht, 

 
 
 Technical Engineer

 

 

 
 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

  

 
  
 From: saad i. binshuwayyi <[email-masked]>  
Sent: Sunday, October 18, 2020 2:00 PM 
To: Belal A. Bakheet <[email-masked]>; Jessie Caparas <[email-masked]>; FarEye Support <[email-masked]>; abdulaziz s. al-hadi <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; [email-masked] 
Subject: RE: RE: Delay in update the NDR Status // 6222541959 

 

 
External email sender, please take precaution.

 

Hi all

 

 

 
Returned to the source

 

 

 
Regards,

 
 
Saad

 

 

 

From:
Belal A. Bakheet <[email-masked]>
 
Sent:
Saturday, October 17, 2020 8:17 PM 
To:
Jessie Caparas‏ <[email-masked]>;
FarEye Support‏ <[email-masked]>;
abdulaziz s. al-hadi‏ <[email-masked]>;
saad i. binshuwayyi‏ <[email-masked]> 
Cc:
seeta.seeta‏ <[email-masked]>;
[email-masked];
[email-masked]; 
[email-masked]; Escalations Dxbteam‏ <[email-masked]>;
[email-masked] 
Subject:
RE: RE: Delay in update the NDR Status // 6222541959

 

 

   
 
 @saad 

  

 
 Kind Regards, 

 

 

 بلال علي بخيت 

 

 
 
مدير مبيعات تنفيذي للشركات

 
 
مبيعات الشركات

 

 
 
Belal A. Bakhit

 
 
Director of  Corporate Sales

 

 
 
Corporate Sales

 

 
 
M. +966 59 944 0011 | T. +966
 11 289 7760

 

 
 
E. [email-masked]
| P. www.sp.com.sa

 

 

 

 

@saudipost | 92 000 57 00

 

 
  
 Save a tree. Don’t hit print 

 

  

 

 

 
From: Jessie Caparas [mailto:[email-masked]]
 
Sent: Saturday, October 17, 2020 11:03 AM 
To: FarEye Support <[email-masked]>; Belal A. Bakheet <[email-masked]>; abdulaziz s. al-hadi <[email-masked]> 
Cc: seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked] 
Subject: RE: RE: Delay in update the NDR Status // 6222541959 
Importance: High 

 

   

@Belal A. Bakheet
@abdulaziz s. al-hadi

 

 
 Please do the needful as confirmed by Fareye. 

 

 Tracking ID CRDSAL0064001220 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Thursday, October 15, 2020 11:07 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked] 
Subject: Re: RE: Delay in update the NDR Status // 6222541959 

 

   

External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 
We would like to inform you that Saudi Post pushed the update status "Return to Origin" for
 this AWB whereas the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please
 ask Saudi Post team to send the correct update status for the shipments as per the current mapping in our system.

 

 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4b3d4c0cc137b37ed0b037f3fd5e1fe61b8ede1308991d21e6842f2c4c963c8b or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shailesh Bisht, 

 

 

 Technical Engineer

 

   

 

 
 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Thu, 15 Oct at 8:47 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Jessie, 

 

   

 

 

 Greetings!! 

 

   

 
 Let us check the above-shared case and we will revert you soon with an update. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/4b3d4c0cc137b37ed0b037f3fd5e1fe61b8ede1308991d21e6842f2c4c963c8b or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks & Regards, 

 

 

 

 
 
Priyanka Yadav | Technical Engineer 

 

 

 

 
 
FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595

 

 

 

 

 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 

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Disclaimer: 
This email has been sent from Saudi Post Organization. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. 
If you are not an intended recipient, please notify the sender and delete this email from your system.

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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