Subject: New Reply Received - ماكس
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 28 Aug 2020 14:30:13 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  ماكس   Ticket comment <div>Dear Team,<br>
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As per the system, the order has been delivered to the same end customer. Please check again from your end.<br>
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Kind regards
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<span class="labelnormal"><span class="labelname_sf">Tariq Almadhoun </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/8/2020 4:48 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#998168] - ماكس<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Any update?</div>

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<div dir="ltr">Regards</div>

<div dir="ltr">Ataulah</div>
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<blockquote class="freshdesk_quote">في الخميس, 23 يوليو في 12:21 PM <span class="separator">, Max &lt;[email-masked]&gt; كتب: </span>

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<div><span class="separator">Hi Team,</span></div>

<div><span class="separator"> </span></div>

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<div dir="ltr" style="margin:0px"><span class="separator">Problem Statement: Incorrect Delivery</span></div>

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<div style="margin:0px"><span class="separator">Order Date: <span dir="ltr" style="font-weight:700">30-Apr-2020</span> </span></div>

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<div style="margin:0px"><span class="separator">Order ID: <span dir="ltr" style="font-weight:700">6487427318</span> </span></div>

<div style="margin:0px"><span class="separator">Tracking ID: <span dir="ltr" style="font-weight:700">S001157405643</span> </span></div>

<div dir="ltr" style="margin:0px"><span class="separator">Assistance Required: Need to investigate the issue</span></div>

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<div dir="ltr" style="margin:0px"><span class="separator">Issue Description: As per Portal the order has been delivered, but the customer claiming he did not receive his order, Please note that he was put incorrect contact number, Kindly investigate the issue and not the correct contact number; <strong style="font-weight:700">0537333911</strong> </span></div>

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<div style="margin:0px"><span class="separator">Regards,</span></div>

<div style="margin:0px"><span class="separator"><strong dir="ltr" style="font-weight:700">Syed Ataullah</strong></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/998168