Subject: Fwd: Missing items / 6483758143
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 28 Aug 2020 05:46:35 -0700 (MST)

​Hi Team. 

Problem Statement: Missing items 
Order Date :Apr 19, 2020 
Order ID:6483758143 
Tracking ID:S000961121524 
Assistance Required: Need Refund approval. 

Issue Description: Customer placed order for 18 items but as per the customer he has only received 11 items, Under the consignment details we can see that all 18 items has been shipped/Delivered from our side. 

The missing items: 
162095337 - - Set of 2 - Sleeveless Vest with Scoop Neck Q 1, SAR 22.00 
162381668 - - Printed T-shirt with Round Neck and Short Sleeves Q 1, SAR 35.00 
​162340528 - - Text Print Joggers with Zippered Pockets and Drawstring Closure Q 1, SAR 40.00 
​153357581_LS_MX - - Rimmel Soft Khol Kajal Eyeliner Q 1 , SAR 21.00 
​161445025 - - Full Length Jeans with Button Closure and Pocket Detail Q 1, SAR 34.00 
​162140586 - - Denim Shorts with Pocket Detail and Elasticised Waistband Q 1, SAR 40.00 
​158668061 - - Ankle Length Socks - Set of 10 Q 1, SAR 20.00 

Customer History; The has 4 successful orders, and purchasing with since 19/04/20, 

Regards, 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 20:36:45 
Subject: Missing items / 6483758143 

Problem Statement: Missing items 
Order Date :Apr 19, 2020 
Order ID:6483758143 
Tracking ID:S000961121524 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 18 items but as per the customer he has only received 11 items, Under the consignment details we can see that all 18 items has been shipped/Delivered from our side. 

The missing items: 
162095337 - - Set of 2 - Sleeveless Vest with Scoop Neck Q 1, SAR 22.00 
162381668 - - Printed T-shirt with Round Neck and Short Sleeves Q 1, SAR 35.00 
162340528 - - Text Print Joggers with Zippered Pockets and Drawstring Closure Q 1, SAR 40.00 
153357581_LS_MX - - Rimmel Soft Khol Kajal Eyeliner Q 1 , SAR 21.00 
161445025 - - Full Length Jeans with Button Closure and Pocket Detail Q 1, SAR 34.00 
162140586 - - Denim Shorts with Pocket Detail and Elasticised Waistband Q 1, SAR 40.00 
158668061 - - Ankle Length Socks - Set of 10 Q 1, SAR 20.00 

Regards, 
Ataullah