Subject: 8396853789 // KNET Refund Issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked], escalations dxbteam <[email-masked]>
Date: Tue, 11 Aug 2020 09:54:40 -0700 (MST)

Hi Team, 

With reference to Order # 8396853789 
Hybris ticket: 03486241 

The order has not placed successfully and marked as on validation cancel. As per hybris the amount has been captured and customer was paid by Knet. 
Kindly check and process refund. 

Thank you for your help. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 11 August, 2020 19:12:11 
Subject: 8396853789 // KNET Refund Issue 

Hi Team, 

Problem Statement; KNET Refund Issue 
Order ID; 8396853789 
Assistance Required; Need to update KNET Refund Ticket 

Issue Description; Th order has been cancelled but refund not processed, so kindly upodate the KNET Refund Ticket ASAP. 

Regards 
Ataullah