Subject: New Reply Received - Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Jul 2020 11:09:32 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Important information regarding your return request  Ticket comment <div>What? I have returned 4 items and u guys are saying 30 is refundable amount ? And it’s been long time now u guys have collected my items. Kindly check and update me . Very disappointed </div>
<div><br></div>
<div><br></div>
<div>
<div><br></div>
<img class="ymail-preserve-class inline-image-guid-1A85E859-B060-4794-B08C-3089FC039AE6 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODE5NDE0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vK60gWdamoGJhncRbPNt2uos9OPFu5b1U0Lhm6cubN4" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-CFB2E1FE-BAC9-4960-86A5-11A7F4A7CA7F rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyODE5NDE1MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.KVW73cryutbvwgwB6YjQlLnhYuzyQzsJqshMNxr8ByI" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><div><br></div>
<div>
<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, July 16, 2020, 12:29 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv7350884211"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>Hi Zeenat,</span></div>
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>​</span><br style=""><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>We apologize for the inconvenience caused.</span></div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>​</span><br style="">
</div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>Please note that the refundable amount is 30 AED.</span><br>
</div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt">
<span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>​</span><br style="">
</div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>Your friends</span></div>
<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style='font-size:14pt;font-family:"Times New Roman";color:rgb(0, 0, 0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>Support Team</span></div>
</div>
</div></div>

	

</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/917054