Subject: [JIRA] (REL-97363) Refund process request for RMA 33807460 // 6491216274
From: "Sankar T (Jira)" <[email-masked]>
To: "m.ataullah" <[email-masked]>
Date: Thu, 18 Jun 2020 19:54:52 +0000

Sankar T *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-97363 Refund process request for RMA 33807460 // 6491216274 

Sankar T *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYzEyMjFkYWIzNzEyNDFiZmExMjE0ZTg0ZjQwNzI5MzIiLCJwIjoiaiJ9 )

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REL-97363 ( https://landmark.atlassian.net/browse/REL-97363?atlOrigin=eyJpIjoiYzEyMjFkYWIzNzEyNDFiZmExMjE0ZTg0ZjQwNzI5MzIiLCJwIjoiaiJ9 )

Refund process request for RMA 33807460 // 6491216274 ( https://landmark.atlassian.net/browse/REL-97363?atlOrigin=eyJpIjoiYzEyMjFkYWIzNzEyNDFiZmExMjE0ZTg0ZjQwNzI5MzIiLCJwIjoiaiJ9 )
Updates
Sankar T 11:48 PM GST Assignee: Suhas Bennikal [email-masked] Status: To Be Assigned Hybris Resolved
Comments
Sankar T 11:48 PM GST

The refund has been processed for properly created RMAs.

I have not processed the refund for the canceled RMAs as it has to be checked with the SCM team before processing and the RMAs which were created when the consignment status is still in shipped or intransit status as there is a chance of double refund to the customer when we get a consignment update from fareye.

View issue ( https://landmark.atlassian.net/browse/REL-97363?atlOrigin=eyJpIjoiYzEyMjFkYWIzNzEyNDFiZmExMjE0ZTg0ZjQwNzI5MzIiLCJwIjoiaiJ9 )

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