Subject: Re: [#403089] Order 6477051281 Refund status
From: Payfort Helpdesk <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked]
Date: Tue, 09 Jun 2020 07:21:31 +0000 (UTC)

Hi Jishan,     Good Morning!  Thank you for contacting Payfort.  In order to process the refund we need to send this query to the bank to process this manually if you wish us to proceed please provide us with the below information.       Amount    Currency    Date of trx    Auth. code    RRN    Card number    Request Refund Amount    Merchant ID    Merchant Reference    Fort ID                                                     ​   @Sankar please look into this query from Jishan.    We await your response and remain at your disposal.        Stay Safe  Best Regards,   Harsh Kothari  Operation Analyst     Phone: +971 45739800 (Option 2)  Email: [email-masked]        A letter to our community #stayUPBEAT     
             
              On
              Tue, 9 Jun at  2:35 AM
              ,  Jishan Sahib <[email-masked]>  wrote:
               
 Hi Team, 

 

 Customer is claiming that he did not received the refund yet , please check the status at your end. 

 

  

  

 
 
---------------------------------- 

 
 
With Thanks & Regards,

 

 

 Jishan Sahib 

 
Web Team | Landmark Group

 
 
M : +97150-8971894

 
 
T  : +9714 – 5174376

 

   

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