Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Apr 2020 07:33:17 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal" style="line-height:115%"><b><span style='font-size:9.0pt;line-height:115%;font-family:"Trebuchet MS",sans-serif;color:black'>Best Regards
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>CMT Executive
</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>Aramex International</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> KSA
</span><span style="font-size:9.0pt;font-family:SimSun;color:black">–</span><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> Riyadh</span>
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<span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#EE3224'>aramex.com</span><span style="font-size:9.0pt;color:#1F497D"></span>
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<span style="font-size:9.0pt;font-family:SimSun;color:#1F497D"><img width="140" height="54" style="width:1.4583in;height:.5625in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTc3Mzg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0HBgImUpuH_UinVv84GllKX8Bl2xA00HSZuEn3xMhOA" alt="cid:[email-masked]"></span><span style="font-size:9.0pt;color:black"></span>
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<a href="http://www.twitter.com/aramex" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTc3Mzg3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.br-mnnRwACgFp0bVWCvKmcRJlzvMHJJtm94nalns588" alt="cid:[email-masked]"></span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'> 
</span><a href="http://www.facebook.com/aramex" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTc3Mzg4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4fgf_IyHn6EMBblO5wzdW8eiSZBbG8p1bPF2A9TNFpM" alt="cid:[email-masked]"></span></a><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:black'>  </span><a href="http://www.linkedin.com/companies/11516" rel="noreferrer"><span style='font-family:"Times New Roman",serif;color:#1F497D;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNTc3Mzg4MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cSgjvMaxFLubLlUDUEN3mCpDF7rMawbo7N6_U8Qrbaw" alt="cid:[email-masked]"></span></a><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#000099'></span></u>
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<span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>For a greener planet, please don</span><span style="font-size:8.0pt;font-family:SimSun;color:#8AB131">’</span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#8AB131'>t
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Jessie Caparas &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, April 27, 2020 9:14 AM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Sagaya Suresh Kumar &lt;[email-masked]&gt;; Jed Conlocops2 &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;;
 Zaid Zafar &lt;[email-masked]&gt;; Rawan Barghouth &lt;[email-masked]&gt;; Mohammad Tarabishi &lt;[email-masked]&gt;; Saeed Khawaldeh &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#669305] - Delivery<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<a id="OWAAM9B49CFB588234F1E871C04CD400C10C6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ALL RUH OPS - Landmark</span></a>
<a id="OWAAM163030CB9F52452A94971B1C85178E5D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Zaid Zafar</span></a>
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<div class="MsoNormal">This complaint has been raised to the ministry.</div>
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<div class="MsoNormal">Please do tell the team to arrange the delivery asap.</div>
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<a id="OWAAM4607BD3ACEB04B9D9A14C48F66C5DA7A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rawan Barghouth</span></a>
<a id="OWAAM668E68AC747E4669B147C2A557F20BFF" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammad Tarabishi</span></a>
<a id="OWAAM75BA93BE8BF9438A8C1B28BFAB386275" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Saeed Khawaldeh</span></a>
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<div class="MsoNormal">Please call the customer as well</div>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 16, 2020 8:14 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sree Adhikessavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#669305] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Shipping</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order Date:<b> Apr 10, 2020</b>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID:
<b>6479925522</b> </span></div>
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<b>N/A</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The customer placed an order on
<b>Apr 10, 2020,</b> and till now she has not received the order. As per the hybris, the consignment no processed .</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer is chasing us for his order so we request you to expedite the delivery,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Ataullah</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">669305:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/669305