Subject: New Reply Received - وصلت قطعة خطأ
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Apr 2020 21:22:24 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  وصلت قطعة خطأ  Ticket comment <div dir="ltr" style="direction: rtl">
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<span class="s1">وصلني</span><span class="s2"> </span><span class="s1">من</span><span class="s2"> </span><span class="s1">ماكس</span><span class="s2"> </span><span class="s1">بتاريخ</span><span class="s2"> 4/4/2020 </span>
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<span class="s1">الطلبية</span><span class="s2"> </span><span class="s1">رقم</span><span class="s2"> 6474873745 </span><span class="s1">و</span><span class="s2"> </span><span class="s1">طلبت</span><span class="s2"> </span><span class="s1">من</span><span class="s2"> </span><span class="s1">ضمن</span><span class="s2"> </span><span class="s1">الطلبات</span><span class="s2"> </span><span class="s1">جاكيت</span><span class="s2"> </span><span class="s1">سادة</span><span class="s2"> </span><span class="s1">بدون</span><span class="s2"> </span><span class="s1">أكمام</span><span class="s2"> </span><span class="s1">بتفاصيل</span><span class="s2"> </span><span class="s1">جيوب</span><span class="s2"> </span><span class="s1">و</span><span class="s2"></span><span class="s1">أربطة</span><span class="s2"> </span><span class="s1">لون</span><span class="s2"> </span><span class="s1">أبيض</span><span class="s2"> </span><span class="s1">بسعر</span><span class="s2"> 77 </span><span class="s1">ريال</span><span class="s2"> </span><span class="s1">قبل</span><span class="s2"> </span><span class="s1">استخدام</span><span class="s2"> </span><span class="s1">كود</span><span class="s2"> </span><span class="s1">خصم،</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">سعرها</span><span class="s2"> </span><span class="s1">بعد</span><span class="s2"> </span><span class="s1">كود</span><span class="s2"> </span><span class="s1">الخصم</span><span class="s2"> 69.30 </span><span class="s1">ريال،</span><span class="s2"> </span><span class="s1">لكن</span><span class="s2"> </span><span class="s1">للأسف</span><span class="s2"> </span><span class="s1">لم</span><span class="s2"> </span><span class="s1">تصل</span><span class="s2"> </span><span class="s1">الجاكيت</span><span class="s2"> </span><span class="s1">،</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">قمتوا </span><span class="s2"></span><span class="s1">بإرسال</span><span class="s2"> </span><span class="s1">قطعة</span><span class="s2"> </span><span class="s1">بديلة</span><span class="s2"> </span><span class="s1">بسعر</span><span class="s2"> 50 </span><span class="s1">ريال</span><span class="s2">. </span><span class="s1">و</span><span class="s2"> </span><span class="s1">اتصلت</span><span class="s2"> </span><span class="s1">على</span><span class="s2"> </span><span class="s1">خدمة</span><span class="s2"> </span><span class="s1">العملاء</span><span class="s2"> </span><span class="s1">بتاريخ</span><span class="s2"> 5/4/2020 </span><span class="s1">و</span><span class="s2"> </span><span class="s1">رفعت</span><span class="s2"> </span><span class="s1">طلب</span><span class="s2"> </span><span class="s1">استرجاع</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">ابلغتوني</span><span class="s2"> </span><span class="s1">بأنه</span><span class="s2"> </span><span class="s1">سوف</span><span class="s2"> </span><span class="s1">يتم</span><span class="s2"></span><span class="s1">تواصل</span><span class="s2"> </span><span class="s1">المندوب</span><span class="s2"> </span><span class="s1">خلال</span><span class="s2"> </span><span class="s1">اسبوع،</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">لم</span><span class="s2"> </span><span class="s1">يتم</span><span class="s2"> </span><span class="s1">التواصل،</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">ارسلت</span><span class="s2"> </span><span class="s1">عبر</span><span class="s2"> </span><span class="s1">ايميل</span><span class="s2"> </span><span class="s1">المتجر</span><span class="s2"> <span class="Apple-converted-space"> </span></span><span class="s1">بتاريخ</span><span class="s2"> 13/4/2020 </span><span class="s1">و</span><span class="s2"> </span><span class="s1">ابلغتوني</span><span class="s2"> </span><span class="s1">سوف</span><span class="s2"> </span><span class="s1">يتم</span><span class="s2"> </span><span class="s1">تواصل</span><span class="s2"> </span><span class="s1">المندوب</span><span class="s2"> </span><span class="s1">خلال</span><span class="s2"></span><span class="s1">ثلاث</span><span class="s2"> </span><span class="s1">ايام</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">حتى</span><span class="s2"> </span><span class="s1">الآن</span><span class="s2"> </span><span class="s1">لم</span><span class="s2"> </span><span class="s1">يتواصل</span><span class="s2"> </span><span class="s1">معي</span><span class="s2">. </span>
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<span class="s1">ارغب</span><span class="s2"> </span><span class="s1">باسترجاع</span><span class="s2"> </span><span class="s1">القطعة</span><span class="s2"> </span><span class="s1">و</span><span class="s2"> </span><span class="s1">استرداد</span><span class="s2"> </span><span class="s1">المبلغ</span><span class="s2"> </span>
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<br><blockquote>في 16‏/04‏/2020 الساعة 2:54 م، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br><br>
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<img id="cursor" width="0" height="0" rel="cursor" class="fr-fic fr-dii" style=""><br>
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<div dir="rtl">عميلنا العزيز،</div>
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<div dir="rtl">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</div>
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<div dir="rtl">في الحقيقة ناسف جدا وعلى التاخيرلقد تم رفع طلب حضرتك للجهات المعنية وفريقنا يعمل على هذا و سيتم اتخاذ الإجراء بأسرع وقت ممكن.</div>
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<div dir="rtl">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</div>
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<div dir="rtl">أصدقائك،</div>
<div dir="rtl">خدمة العملاء</div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/627546