Subject: New Reply Received - Re: !تم تأكيد الطلب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Apr 2020 16:41:05 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Re: !تم تأكيد الطلب  Ticket comment <div>Dear Team, <br>
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Well noted, we'll do our best to arrange it as requested. <br>
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Best Regards,
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/4/2020 9:39 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>RE: [#640351] - Re: !تم تأكيد الطلب<br>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM81B48905103E4ACA8E030316A251F06F" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@[email-masked]</span></a>
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<div class="MsoNormal">Please check and respond this AWB delivery status.</div>

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<div class="MsoNormal"><span style="font-size:9pt;font-family:'arial' , sans-serif;color:black;background:yellow">S000874788136</span></div>

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<div class="MsoNormal">Regards</div>

<div class="MsoNormal">Sagaya Suresh</div>

<div class="MsoNormal">+966 565165997</div>

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<b>From:</b> Vinod Sharma &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 15, 2020 4:01 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Kanteeban Singaravelu &lt;[email-masked]&gt;; Venugopalam Rama &lt;[email-masked]&gt;; SagarNepal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; [email-masked]; [email-masked]; Jessie Caparas &lt;[email-masked]&gt;; Mohammad Shababe Quamar &lt;[email-masked]&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;; Malik Ismail &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#640351] - Re: !<span style="font-family:'arial' , sans-serif">تم</span> <span style="font-family:'arial' , sans-serif">تأكيد</span> <span style="font-family:'arial' , sans-serif"> الطلب</span>
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<div class="MsoNormal">Order dispatched- <span style="font-size:9pt;font-family:'arial' , sans-serif;color:black;background:white"> S000874788136- SHIPA (14<sup>th</sup> April)</span>
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<div class="MsoNormal">Regards,</div>

<div class="MsoNormal">Vinod</div>

<div class="MsoNormal">+966 -564851785</div>

<div class="MsoNormal">IP-2056</div>
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<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, April 14, 2020 11:23 AM<br>
<b>To:</b> Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kanteeban Singaravelu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Venugopalam Rama &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SagarNepal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#640351] - Re: !<span style="font-family:'arial' , sans-serif">تم</span> <span style="font-family:'arial' , sans-serif">تأكيد</span> <span style="font-family:'arial' , sans-serif"> الطلب</span>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM7F7B77CFDC9248A18FAF2078560D1DF6" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Vinod Sharma</span></a>
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<div class="MsoNormal">Any update ?</div>

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<div class="MsoNormal">Regards</div>

<div class="MsoNormal">Sagaya Suresh</div>

<div class="MsoNormal">+966 565165997</div>

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<b>From:</b> Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, April 13, 2020 11:19 AM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kanteeban Singaravelu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Venugopalam Rama &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SagarNepal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#640351] - Re: !<span style="font-family:'arial' , sans-serif">تم</span> <span style="font-family:'arial' , sans-serif">تأكيد</span> <span style="font-family:'arial' , sans-serif"> الطلب</span>
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<div class="MsoNormal">Hi Suresh- Will update you by today</div>

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<div class="MsoNormal">Regards,</div>

<div class="MsoNormal">Vinod</div>

<div class="MsoNormal">+966 -564851785</div>

<div class="MsoNormal">IP-2056</div>
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<b>From:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, April 11, 2020 11:13 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kanteeban Singaravelu &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Venugopalam Rama &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SagarNepal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" rel="noreferrer"> [email-masked]</a>; Jessie Caparas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammad Shababe Quamar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Malik Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vinod Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#640351] - Re: !<span style="font-family:'arial' , sans-serif">تم</span> <span style="font-family:'arial' , sans-serif">تأكيد</span> <span style="font-family:'arial' , sans-serif"> الطلب</span>
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<div class="MsoNormal">Dear <a href="mailto:[email-masked]" id="OWAAM873A7895657E4F9287F93133FC3CF932" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Kanteeban Singaravelu</span></a><a href="mailto:[email-masked]" id="OWAAM72997317B54B4CD7BB6B3717A03E4937" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@SagarNepal</span></a>
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<div class="MsoNormal">Why this order not yet process in Warehouse End?</div>

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<div class="MsoNormal">Please check and update this order dispatch status.</div>

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<div class="MsoNormal"><img height="205" id="Picture_x0020_1" style="width:9.7812in;height:2.1354in" width="939"></div>

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<div class="MsoNormal">Regards</div>

<div class="MsoNormal">Sagaya Suresh</div>

<div class="MsoNormal">+966 565165997</div>

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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Friday, April 10, 2020 3:29 PM<br>
<b>To:</b> Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jed Conlocops2 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sree Adhikessavan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#640351] - Re: !<span style="font-family:'arial' , sans-serif">تم</span> <span style="font-family:'arial' , sans-serif">تأكيد</span> <span style="font-family:'arial' , sans-serif"> الطلب</span>
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<div><b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Problem Statement: Late Shipping</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Order Date:<b> 04-Apr-2020</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Order ID: <b>6477312961</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Tracking ID: <b>N/A</b> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Assistance Required: Need Urgent Delivery</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Issue Description: The customer placed an order on <b>04-Apr-2020,</b> and till now she has not received the order. As per the hybris, the order status is ready to be shipped.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Customer is chasing us for his order so we request you to expedite the delivery,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'"> </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Ataullah</span></div>
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<span style="font-size:1pt;font-family:'fdtktid' , serif;color:white">640351:1125156</span><span style="font-size:10.5pt;font-family:'-apple-system'"> </span>
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