Subject: New Reply Received - Conversation with Sailing Popsicle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Mar 2020 08:46:50 +0000

Hi Syed Ataullah,  The customer has responded to the ticket.  Conversation with Sailing Popsicle  Ticket comment <br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Dear Team,</span></span></span></span></span></span></span><br>
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<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">The address has been updated accordingly. And a delivery attempt will be arranged with the customer.</span></span></span></span></span></span></span><br>
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<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:11.5pt"><span style='font-family:"Arial","sans-serif"'><span style="color:#1d1c1d">Best Regards</span></span></span></span></span></span></span><br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/3/2020 8:53 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#571546] - Conversation with Sailing Popsicle<br>
 
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Hi Team,</div>

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<div dir="ltr">Problem Statement: Update customer;s Address,</div>

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<div>Order Date-: <span dir="ltr" style="font-weight:700">Mar 18, 2020</span>
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<div>Order ID: <span dir="ltr" style="font-weight:700">9773234753</span>
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<div>Tracking ID: <span dir="ltr" style="font-weight:700">S000640403183</span>
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<div>Assistance Required: Need Urgent Delivery</div>

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<div dir="ltr">Issue Description: The order was shipped from our side on <span dir="ltr" style="font-weight:700"><span dir="ltr" style="white-space:pre">​</span>3/19/20</span> but till now the order has not delivered to the customer,</div>

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<div><span dir="ltr" style="font-weight:700">Customer's Address-; House number 1<br>
Wings Street<br>
Neighborhood: Liwa / Al-Thawraniyah</span></div>

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<div> so we request you to contact the customer on the updated contact number for the delivery schedule on your priority basis.</div>

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<div>Regards,</div>

<div><span style="font-weight:700">Ataullah</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/571546