Subject: Re: Late Shipping // 6464591765
From: M Ataullah <[email-masked]>
To: Sankar T <[email-masked]>
Cc: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, LMG OMS <[email-masked]>, Jishan Sahib <[email-masked]>
Date: Fri, 20 Mar 2020 12:17:41 -0700 (MST)

From: "Sankar T" <[email-masked]> 
To: "Vinodhini Chandrasekaran (TCS)" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Anwar Abdullah" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "LMG OMS" <[email-masked]>, "Jishan Sahib" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]> 
Cc: "M Ataullah" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Suhas Bennikal" <[email-masked]> 
Sent: Wednesday, February 19, 2020 10:48:01 PM 
Subject: Re: Late Shipping // 6464591765 

Hi Jessie, 

The status has been updated and in sync between both the systems. 

Thanks, 
Sankar. 

From: "Vinodhini Chandrasekaran (TCS)" <[email-masked]> 
Date: Wednesday, 19 February 2020 at 11:51 AM 
To: Sankar T <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Anwar Abdullah <[email-masked]>, Qazi Mohammed <[email-masked]>, LMG OMS <[email-masked]>, Jishan Sahib <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]> 
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Suhas Bennikal <[email-masked]> 
Subject: RE: Late Shipping // 6464591765 

Dear Sankar, 

The order status for 6464591765 has been republished, kindly check now. 

Thanks, 

Vinodhini 

From: Sankar T <[email-masked]> 
Sent: Tuesday, February 18, 2020 11:45 PM 
To: Jessie Caparas <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Anwar Abdullah <[email-masked]>; Qazi Mohammed <[email-masked]>; LMG OMS <[email-masked]>; Jishan Sahib <[email-masked]>; Thulasiraman Manoharan (TCS) <[email-masked]> 
Cc: M Ataullah <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Suhas Bennikal <[email-masked]> 
Subject: Re: Late Shipping // 6464591765 

External email sender, please take precaution. 

Hi Thulasi, 

Can you please publish the Ready for Pickup message for the order # 6464591765 ? 

Thanks, 
Sankar. 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 18 February 2020 at 12:57 PM 
To: "Fauzan Ahmad . Musalman" < [ mailto:[email-masked] | [email-masked] ] >, Anwar Abdullah < [ mailto:[email-masked] | [email-masked] ] >, Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] >, LMG OMS < [ mailto:[email-masked] | [email-masked] ] >, Sankar T < [ mailto:[email-masked] | [email-masked] ] >, Jishan Sahib < [ mailto:[email-masked] | [email-masked] ] > 
Cc: M Ataullah < [ mailto:[email-masked] | [email-masked] ] >, Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >, Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >, Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >, Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Shipping // 6464591765 

[ mailto:[email-masked] | @LMG OMS ] [ mailto:[email-masked] | 
@Sankar T ] [ mailto:[email-masked] | 
@Jishan Sahib ] there is a status mismatch. 

In Sahla, order is showing READY FOR PICK UP and in HYBRIS it is showing READY TO SHIPPED 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, February 17, 2020 7:58 PM 
To: Anwar Abdullah < [ mailto:[email-masked] | [email-masked] ] >; Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] > 
Cc: M Ataullah < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Shipping // 6464591765 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on below case. 

Regards, 

Fauzan 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 17 February, 2020 14:57:06 
Subject: Late Shipping // 6464591765 

Hi Team, 

Problem Statement: Late Shipping 

Order Date: 08-Feb-2020 

Order ID: 6464591765 

Tracking ID: 646459176522999991 

Store: Lifestyle21043 

Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed the order on ​08-Feb-2020, and till now the customer not received the order. As per the hybrid, the order status is ready to be shipped. 

The WH already has confirmed the order has been the below-said order already handed over to store Cpr5- on 9-Feb-20 and was escalated twice to the store but till now no response, 

Regards, 

Syed Ataullah 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com 
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Access to this email by anyone else is unauthorized. This communication may contain confidential or legally or privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Any opinion, advise or views expressed in this mail are not necessarily the views of Company and no binding nature of the content /message shall be implied or assumed unless the sender has done so expressly with the due authority.